Fair Play
Scope and Principles
This Fair Play Policy governs all gambling services operated by 7games. It establishes commitments to fairness, transparency, and compliance with applicable gaming laws and licensing conditions. All games, features, and promotional activities are conducted under these principles and are subject to ongoing monitoring and governance.
Random Number Generator Integrity
7games employs a Random Number Generator (RNG) for all game outcomes. The RNG is subject to independent testing and certification, with regular statistical evaluations to verify unpredictability and absence of bias toward any particular result. An objective certificate or equivalent documentation is maintained to evidence ongoing compliance. The system also tracks the payout percentage, defined as total winnings divided by total wagers across all games, and reviews this figure on a monthly basis to monitor fairness of distributions.
Auditability and Transparency
We maintain a comprehensive audit trail of each game outcome and player transaction. Upon reasonable request, a player may access records related to their activity in a secure and timely manner, subject to legitimate privacy and security considerations. Disclosures and data access are performed in accordance with applicable data protection laws and internal procedures.
Payments Security and Financial Controls
All deposits and withdrawals are processed through secure, encrypted channels. We implement fraud detection and anti-money-laundering controls consistent with industry standards. To protect players and the operator, identity verification and source-of-funds checks may be required before processing withdrawals, and transactions may be suspended pending verification or additional information.
Identity Verification and Account Security
To comply with legal and licensing requirements and to deter misuse, 7games may request documentation to verify identity, age, and address. Acceptable documents include government-issued identification and proof of address. Verification may be required prior to the first withdrawal or in response to activity deemed high risk. Accounts are protected by unique login credentials and, where available, multi-factor authentication to mitigate unauthorized access.
Responsible Gaming and Player Protection
7games provides player-protection controls to promote safe play. Options include configurable deposit limits, loss limits, and time-based session reminders; self-exclusion mechanisms; and access to detailed account activity. We offer information on problem gambling resources and encourage timely use of protective measures where concerns arise.
- Configurable daily, weekly, or monthly deposit limits
- Loss limits and time-based session reminders
- Self-exclusion and cooling-off periods
- Access to full account activity history for review
Privacy, Data Handling, and Cookies
We collect and process personal data to provide services, fulfill legal obligations, and protect players and the platform. Our Privacy Policy outlines data categories, purposes, retention periods, rights, and transfer regimes. We use cookies in accordance with the policy; users may modify cookie preferences within their account settings. Data is stored with appropriate security measures and access is restricted to authorized personnel.
Disputes, Complaints, and Regulatory Oversight
Players may submit complaints through the Support Center. We perform an internal review and respond within defined timeframes. If a matter remains unresolved, players may seek resolution through the licensing regulator or an approved ombudsman in accordance with applicable law and regulatory guidance.
Enforcement, Amendments, and Compliance
Violations of this Fair Play Policy or the Terms and Conditions may result in enforcement actions, including account suspension, wagering or withdrawal restrictions, or termination, consistent with applicable law and regulatory obligations. 7games reserves the right to update this policy with notice to players.
Accessing Records and Exercising Rights
To view transaction history, obtain game logs, or request related records, submit a formal request via the Support Center. We will verify identity and provide access in a secure manner, subject to privacy, security, and legal constraints. Requests are typically fulfilled within 10 business days, with extensions only for complexity or regulatory review.